Privacy Policy

Last updated: 2026

This Privacy Policy outlines how Made by Beings Pty Ltd (“Beings”, “we”, “us”, or “our”) collects, uses, discloses, and protects your personal information when you visit our website, engage our services, or otherwise interact with us.

We are committed to protecting your privacy and handling personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.


1. What Information We Collect

We may collect personal information that is reasonably necessary for our business functions and activities.

1.1 Information You Provide to Us

This may include:

  • Name
  • Company name
  • Email address
  • Phone number
  • Billing and payment details
  • Project information you submit via enquiry forms or onboarding documents
  • Communications you send to us

1.2 Information Collected Automatically

When you visit our website, we may automatically collect certain technical information, including:

  • IP address
  • Browser type and device information
  • Pages visited and time spent on site
  • Referral source
  • Cookies and similar tracking technologies

This data helps us improve website performance and user experience.


2. How We Use Your Information

We use personal information to:

  • Respond to enquiries and provide quotes
  • Deliver our services
  • Manage client relationships
  • Process payments
  • Improve our website and services
  • Send administrative communications
  • Comply with legal obligations

We do not sell personal information.


3. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

  • Enable core website functionality
  • Analyse traffic and usage patterns
  • Improve performance and user experience

You can control or disable cookies through your browser settings. Disabling cookies may affect certain website features.


4. Third-Party Services

We may use third-party providers to support our operations, including:

  • Website hosting providers
  • Analytics platforms (e.g. Google Analytics)
  • CRM or project management systems
  • Payment processors
  • Email service providers

These providers may have access to personal information only to the extent necessary to perform services on our behalf and are expected to handle it securely.

We are not responsible for the privacy practices of third-party websites linked from our site.


5. Data Storage & Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

Security measures may include:

  • Secure hosting environments
  • SSL encryption
  • Restricted access controls
  • Password-protected systems
  • Secure cloud storage platforms

While we take reasonable precautions, no method of transmission over the internet is completely secure.


6. Data Retention

We retain personal information only for as long as necessary to:

  • Provide services
  • Fulfil contractual obligations
  • Comply with legal or regulatory requirements
  • Resolve disputes

When information is no longer required, we take reasonable steps to delete or de-identify it.


7. Access & Correction

You may request access to personal information we hold about you and request corrections if it is inaccurate, incomplete, or outdated.

To make a request, contact us using the details below. We may need to verify your identity before processing your request.


8. International Data Transfers

Some of our service providers may store or process data outside Australia. Where this occurs, we take reasonable steps to ensure your information is handled in accordance with applicable privacy laws.


9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be published on this page with a revised “Last updated” date.